Management
Why Teams Don't Work
Teamwork, one of the most celebrated concepts in corporate life, is falling short on its promise....
More Than a Pink Cadillac: Mary Kay Inc.'s Nine Leadership Keys to Success
Jim Underwood provides insights into a unique and extraordinarily successful business....
Defining Moments: When Managers Must Choose Between Right and Right
This is a book about work choices and life choices, and the critical points, or defining moments, at which the two become one....
Delivering Knock Your Socks Off Service: Fourth Edition
With so many choices available to them today's customers are smarter and more demanding than ever before, putting repeat business at risk....
Damage Control: Why Everything You Know About Crisis Management Is Wrong
Much of the conventional wisdom about damage control and crisis PR is self-serving, self-congratulatory, self-deceiving, and flat out wrong....
The Tom Peters Seminar
Tom Peters has, for the past 12 years, been telling American business that the rules have changed....
Exceeding Customer Expectations
Drawing upon strategies that have propelled Enterprise, the number-one car-rental company, to a $9-billion powerhouse, the author reveals how you can outperform and outsmart the competition....
Beyond a Passion for Excellence
There is a new, highly personalized, more entrepreneurial environment being created inside today's most successful organizations....
Go Team!: Take Your Team to the Next Level
All of us in the today's workforce are called upon, more and more, to work effectively in teams....
The Art and Discipline of Strategic Leadership
The Art and Discipline of Strategic Leadership offers business strategists an integrated five-phase model for setting and implementing strategy....











